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ComSys expands Aspect® Unified IP™ installed base Print E-mail

Athens, December 8, 2009

ComSys, a leading contact centers solution provider, announced today the expansion of Aspect®  Unified IP™ installed base with the win of two new contracts from major collections companies, PSP Financial and Pano Inform. This further solidifies ComSys’s position in the local market.
The key factor for these selections was the successful track record of ComSys in heavy outbound implementations with the platform of Aspect® Unified IP™ and the experience of the company of the specific needs of the collections market sector.

Both new customers will rely on Aspect Unified IP for contact automation that will produce measurable improvements in the efficiency of their collections practices and eventually will become an important competitive advantage. Furthermore, Aspect® Unified IP™ delivers an extensive range of capabilities which leverage productivity while reducing costs, an important current market consideration.

ComSys innovative approach, experience and implementation expertise in the Contact Center area, aim at delivering trendsetting solutions that meet current and future customer needs. With these new agreements, ComSys has extended the reach of its Aspect® Unified IP™ installed base, which now covers 14 companies for collections business process and 22 installations overall.

About ComSys
ComSys, founded in 1989, is providing Contact Center and Unified Communication Solutions for Interaction Management and Performance Optimization. Moreover, the company is developing and marketing Software packages for vertical markets. This solutions portfolio complimented with professional services reflects the company’s vision which is to design and deliver information technology solutions that automate and streamline operations and facilitate strategic decision making.

About Aspect® 
Aspect® provides software and consulting services that turn the potential of unified communications into real business results across the enterprise and in the contact center. Applying 35 years of insight and experience, Aspect® helps two-thirds of the FORTUNE Global 100, as well as small and medium enterprises, power their business processes with communications.

For more information, visit www.Aspect®.com

 

 
 
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