Aspect, a unified communications (UC) solutions provider and ComSys SA, a leading software development, IT solutions and services provider are extending their successful business partnership into Turkey. ComSys will distribute and implement the complete Aspect Unified Communication Applications portfolio for the Turkish market.
ComSys’ 360 degree approach to the business needs of customers, combines best-in-class software applications with value added services to deliver a complete solution – whether in the customer service, collections and sales and telemarketing business process area.
“Aspect integrates perfectly with our business vision. We think Aspect Unified Communications for the Contact Center Applications are best-of-breed and in combination with our deep business process understanding and services offerings we can provide our customers the solutions they need to grow their business,” said Kaan Kiziltan, General Manager, ComSys.  “Moreover, Aspect UC solutions are flexible, scalable and proven across Europe.”
Under this partnership ComSys can specify and implement all Aspect capabilities – whether the customer requires Inbound, Outbound or Self Service contact management solutions or optimization solutions such as Workforce Management, Campaign Optimization, Quality and Recording, and Performance Management. Even the new “ask-an-expert” capability – which integrates Aspect and Microsoft solutions – can be offered by ComSys!

ComSys was founded in 1989 and in May 2009 established a subsidiary based in Istanbul Turkey. ComSys Turkey Ltd inherits the knowhow and experience from the parent company whose presence in the Southern - East Europe is landmarked from delivering IT systems and services, with an approach that fosters client satisfaction and leads to long term partnerships. The portfolio of the solutions that accumulatively compose the company’s intellectual capital reflects the vision which is to design and deliver best-of-class information technology solutions, to specific markets using cutting-edge technology.

Aspect provides software and consulting services that turn the potential of unified communications into real business results across the enterprise and in the contact center. Applying 35 years of insight and experience, Aspect helps two-thirds of the FORTUNE Global 100, as well as small and medium enterprises, power their business processes with communications.