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Support and Maintenance Services

ComSys has been serving organizations to better achieve the business goals through the use of technology. Most of the solutions which we implement with 3rd part technology, like Contact Center Solutions as well as with ComSys developed and marketed software like Car Rental and Operating Leasing Solutions, are business critical systems that operate in demanding environment. Providing Support and Maintenance Services to the highest possible quality is the most important company goal so our management and personnel are aligned towards achieving and maintaining it. Having designed an efficient and complete Support and Maintenance Services process, we use continuous training and technological aids to deliver Help Desk, On – Site and Remote Support on a 7 x 24 x 365 schedule, which exceeds customer expectations. Constant evaluation of the quality of the service, scheduled reviews and walkthroughs with the participation of the customers’ focal points for systems operations and service delivery is a guarantee that ComSys will succeed in keeping the level of quality of Support and Maintenance Services to the customers’ satisfaction.   Click to listen highlighted text! Support and Maintenance Services ComSys has been serving organizations to better achieve the business goals through the use of technology. Most of the solutions which we implement with 3rd part technology, like Contact Center Solutions as well as with ComSys developed and marketed software like Car Rental and Operating Leasing Solutions, are business critical systems that operate in demanding environment. Providing Support and Maintenance Services to the highest possible quality is the most important company goal so our management and personnel are aligned towards achieving and maintaining it. Having designed an efficient and complete Support and Maintenance Services process, we use continuous training and technological aids to deliver Help Desk, On – Site and Remote Support on a 7 x 24 x 365 schedule, which exceeds customer expectations. Constant evaluation of the quality of the service, scheduled reviews and walkthroughs with the participation of the customers’ focal points for systems operations and service delivery is a guarantee that ComSys will succeed in keeping the level of quality of Support and Maintenance Services to the customers’ satisfaction.

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